Refund & Cancellation Policy

Last updated: October 8, 2026

Organic Therapy Solutions, LLC (“OTS,” “we,” “us,” or “our”) offers products and services under the Organic Therapy Solutions® and Bonds Family Movement™ names. This policy applies to purchases made through the OTS website and Bonds Family Movement funnels. OTS website purchases are processed through Wix. Funnel purchases are processed through ClickFunnels and Stripe.

Service Cancellations & Rescheduling

Appointments must be canceled or rescheduled at least 24 hours in advance.

Late cancellations or no-shows may be subject to a fee up to the full session amount.

Repeated missed appointments may result in limited booking availability.

Digital Products

All digital products—including guides, e-books, activity sheets, and downloadable materials—are nonrefundable due to their instant-access nature.

If you have trouble accessing a file or digital product, email mebonds@organictherapysolutions.com and we will assist you.

Physical Products

Refunds or replacements for physical products follow the applicable manufacturer or distributor guidelines.

We can assist with connecting you to the appropriate warranty process, providing documentation as needed, and confirming order details.

Refunds cannot be issued if a product has been opened, used, or damaged after delivery. For products purchased directly from an outside vendor through an affiliate link, that vendor’s return and warranty policy applies.

Workshops, Classes & Virtual Sessions

Paid workshops or virtual events may be refundable if canceled at least 48 hours in advance.

If OTS cancels an event, you will receive either a full refund or the option to transfer your credit to another service, class, or product.

Package Purchases

Discounted service packages are not eligible for partial refunds once any sessions have been used.

Unused sessions may be transferred to another individual only with written approval from OTS.

Contact Us

For refund, cancellation, or product questions, contact:

Organic Therapy Solutions, LLC
Email: mebonds@organictherapysolutions.com
Phone: 770-280-9972